Digital Instructional Designer

Main Purpose:

We are seeking a highly innovative and solution-oriented Digital Instructional Designer to join our dynamic Global L&D team. This individual will play a pivotal role in revolutionizing the way we approach learning by incorporating cutting-edge technology, AI-driven solutions, and instructional and graphic design tools into our learning and development strategy.
For this role, we seek a candidate with a strong eye for UX/UI, digital design skills, and a talent for creating engaging and story-driven online learning experiences. The ideal candidate is passionate about leveraging technology to design engaging multimedia digital learning content (e.g., video/audio-based) and activities, introducing new technologies and AI-based systems to enhance and personalize the overall learning experience that drive meaningful results.

Knowledge Skills and Abilities, Key Responsibilities:

Key Responsibilities:

• Innovative Learning Design:
  • Develop engaging, high-quality multimedia digital learning content, including eLearning modules, interactive videos, simulations, and assessments.
  • Apply adult learning theories to support the creation of digital learning experiences and content.
  • Create instructional graphics and other visual support to enhance user experience (e.g., illustrations, animations, infographics, etc.)
  • Create user-centered learning experiences that align with learning objectives and organizational goals.
  • Integrate AI, machine learning, and other emerging technologies to personalize and enhance learning experiences.
• Collaboration & Stakeholder Management:
  • Work closely with subject matter experts, L&D Manager, and other key stakeholders to ensure content is relevant, accurate, and aligned with business objectives.
  • Collaborate with technology teams to launch new digital assets, curate and improve existing learning content on a regular basis, integrate learning platforms with other organizational systems and tools.
  • Collaborate with HR and business colleagues to advise them on the availability of the existing learning assets, completion data and other inquiries.
• Content Creation & Management:
  • Develop learning modules for both synchronous and asynchronous delivery, ensuring they are mobile-friendly and accessible.
  • Maintain accurate design templates, documentation of processes, and an inventory of digital learning assets to develop a consistent structure.
  • Review digital learning materials on our Learning Management System (LMS) to maintain high quality and consistent online learning experience.
• Technology Integration:
  • Stay current with advancements in educational technology, including AI, augmented reality (AR), virtual reality (VR), and other relevant tools.
  • Identify and evaluate new technologies that can improve the effectiveness of learning solutions.
  • Implement AI-driven solutions that enhance learner engagement and adaptability, such as personalized learning paths, chatbots, and adaptive assessments.
• Continuous Improvement:
  • Monitor learner performance and feedback to continuously improve learning materials and strategies.
  • Analyze learner data and apply insights to refine instructional designs and increase engagement.
  • Experiment with new formats and delivery methods to ensure we are at the forefront of learning innovation.

Required Qualifications:

• Education:
  • Bachelor's degree in Instructional Design, Educational Technology, Computer Science, or a related field. A master’s degree is a plus.
• Experience:
  • Proven experience (5+ years) in digital learning design, instructional design, graphic design or a related field.
  • Ability to write and review instructional texts, and audio-video scripts.
  • Hands-on experience with AI-driven tools, emerging learning technologies, including AR/VR, gamification, or machine learning in education.
  • Working proficiency with design software (Adobe Creative Suite, Adobe Illustrator), video editing software (Adobe premiere, Adobe After Effects).
• Technical Skills:
  • Proficiency in eLearning authoring tools such as Articulate Storyline, Adobe Captivate, or similar platforms.
  • Strong understanding of AI integration within learning environments.
  • Familiarity with LMS (Learning Management Systems) and Learning Experience Platforms (LXP).
  • Knowledge of HTML5, CSS, and JavaScript for interactive content design is a plus.

Desired Skills:

• Creative Problem-Solving: Ability to approach challenges with a creative, tech-savvy mindset.
• Innovative Thinking: Passion for exploring and experimenting with new technologies and how they can transform learning experiences.
• Critical Thinking: Ability to analyze, evaluate, and synthesize information effectively while designing learning content.
• Project Management: Strong organizational and time-management skills, with the ability to handle multiple projects simultaneously.
• Collaboration: Excellent communication skills and the ability to collaborate with diverse teams and stakeholders.

Key Relationships and Department Overview:

• HR Team,
• Business stakeholders,
• Vendors