Business Analyst – Oracle ERP Finance & Supply Chain

Main Purpose:

Founded in 1993, Trafigura is one of the largest physical commodities trading groups in the world. Trafigura sources, stores, transports, and delivers a range of raw materials (including oil & refined products and metals and minerals) to clients around the world. The trading business is supported by industrial and financial assets, including 49.3 percent owned global oil products storage and distribution company Puma Energy; global terminals, warehousing and logistics operator Impala Terminals; Trafigura’s Mining group; and Galena Assets Management.

The company is owned by over 700 of its 8,000 employees who work in 80 offices and 41 countries around the world. Trafigura has achieved substantial growth over recent years, growing revenue from USD 12 billion in 2003 to USD 171.5 billion in 2019. The Group has been connecting its customers to the global economy for more than two decades, growing prosperity by advancing trade.

Trafigura Global Services (TGS) is the fully owned subsidiary of Trafigura, a Global In-House Delivery Center, set-up for aggregating Middle and Back office functions critical to support our trading life cycle. The entity has 600+ employees, adopts best in class technology and practices enabling operations across Europe, Africa, Middle East and Asia-Pacific.
Main Purpose

We require an accomplished Business Analyst with in-depth experience of requirement gathering and detailed business process analysis to enable the delivery of complex software development projects.
Within this role, the candidate will be responsible for understanding and verifying business cases for change, completing business process analysis, and defining business requirements, functional requirements, design, testing and go-live.

This will be executed across multiple projects within the trading division. The candidate will manage relationships and expectations with business stakeholders and sponsors and support development and test teams throughout the entire delivery lifecycle.

The candidate will be expected to apply structured analysis and problem solving in areas they maybe not have business domain knowledge and experience.

Knowledge Skills and Abilities, Key Responsibilities:

Knowledge, Skills and Abilities

• Proven ability to act as a bridge between the business and highly technical developers located in remote offices, translating business concepts into requirements that are implementable
• Expected to have 8+ years’ experience of business analysis specifically in implementation and support of Oracle ERP Financials and Supply Chain, preferably for a commodity trading or Energy domain
• Broad knowledge of commodities trading, ideally for physical commodities
• Expected to have domain knowledge in all of the following areas:
o Quote to Cash for Rack business
o Order to Cash for trading organisation
o Procure to pay for trading organisation
o Record to Report for trading organization
o Accounting and GL management
• Expected to have domain knowledge in some of the following areas:
o Physical commodity trading terms & lifecycle
o Expense management
o Rack business
• Experience of implementing and supporting following systems on Cloud (and preferably On-premise experience as well):
o Oracle Financials Cloud
o Oracle Supply-Chain
o Oracle Contracts
o Oracle Order Management
o Oracle Procurement
o Oracle Accounting Hub
o Reporting (OTBI, BO, QlikView, FAW)
o FBDI, ADFDi to support data migration
• Understanding of Oracle product development cycle, Oracle security.
• Understanding of principals of cloud-based platforms including SaaS, PaaS, and IaaS
• Understanding of Oracle product development cycle, Oracle security, Oracle Instance strategy, On-premise ERP, Oracle Cloud ERP is a MUST.
• Oracle Fusion Analytics Warehouse (FAW) knowledge for building KPI, Dashboard analysis is a plus.
• Understanding of Commodities, Logistics, Financing, Accounting or Derivatives is a plus.
• Strong oral and written communications with strong inter-personal skills to collaborate with vendor teams and global IT owners with attention to micro level details.
• Able to support quality assurance test cycles and support testing, defect resolution processes.
• Strong change management skills, ability to manage several projects simultaneously while working under pressure to meet deadlines.
• Experience of a variety of software development methodologies (e.g. continuous integration, iterative development) and software product implementation, upgrade, maintenance and support. Experience of defining requirements for interfaces between application components or systems and support in the development and testing thereof
• Able to self-manage and regularly prioritise and plan activities across multiple project work streams
• Demonstrate good knowledge of business processes and associated technology
• Work effectively within an inclusive team and actively support the development of individuals and teams, both formally and informally
• Excellent written and verbal communication skills

Key Responsibilities:
• Own the BAU delivery and product support for Oracle On-premise and Oracle Cloud ERP applications.
• Develop and maintain working relationships with business stakeholders
• Oversee all the SCM/OM/Finance related configuration and design changes going into production through CAB review and approval process
• Analyse the functional features in the quarterly patch cycles and product support for Oracle On-premise and Oracle Cloud ERP applications.

Knowledge, Skills and Abilities

• Proven ability to act as a bridge between the business and highly technical developers located in remote offices, translating business concepts into requirements that are implementable
• Expected to have 8+ years’ experience of business analysis specifically in implementation and support of Oracle ERP Financials and Supply Chain, preferably for a commodity trading or Energy domain
• Broad knowledge of commodities trading, ideally for physical commodities
• Expected to have domain knowledge in all of the following areas:
o Quote to Cash for Rack business
o Order to Cash for trading organisation
o Procure to pay for trading organisation
o Record to Report for trading organization
o Accounting and GL management
• Expected to have domain knowledge in some of the following areas:
o Physical commodity trading terms & lifecycle
o Expense management
o Rack business
• Experience of implementing and supporting following systems on Cloud (and preferably On-premise experience as well):
o Oracle Financials Cloud
o Oracle Supply-Chain
o Oracle Contracts
o Oracle Order Management
o Oracle Procurement
o Oracle Accounting Hub
o Reporting (OTBI, BO, QlikView, FAW)
o FBDI, ADFDi to support data migration
• Understanding of Oracle product development cycle, Oracle security.
• Understanding of principals of cloud-based platforms including SaaS, PaaS, and IaaS
• Understanding of Oracle product development cycle, Oracle security, Oracle Instance strategy, On-premise ERP, Oracle Cloud ERP is a MUST.
• Oracle Fusion Analytics Warehouse (FAW) knowledge for building KPI, Dashboard analysis is a plus.
• Understanding of Commodities, Logistics, Financing, Accounting or Derivatives is a plus.
• Strong oral and written communications with strong inter-personal skills to collaborate with vendor teams and global IT owners with attention to micro level details.
• Able to support quality assurance test cycles and support testing, defect resolution processes.
• Strong change management skills, ability to manage several projects simultaneously while working under pressure to meet deadlines.
• Experience of a variety of software development methodologies (e.g. continuous integration, iterative development) and software product implementation, upgrade, maintenance and support. Experience of defining requirements for interfaces between application components or systems and support in the development and testing thereof
• Able to self-manage and regularly prioritise and plan activities across multiple project work streams
• Demonstrate good knowledge of business processes and associated technology
• Work effectively within an inclusive team and actively support the development of individuals and teams, both formally and informally
• Excellent written and verbal communication skills

Key Responsibilities:
• Own the BAU delivery and product support for Oracle On-premise and Oracle Cloud ERP applications.
• Develop and maintain working relationships with business stakeholders
• Oversee all the SCM/OM/Finance related configuration and design changes going into production through CAB review and approval process
• Analyse the functional features in the quarterly patch cycles and product support for Oracle On-premise and Oracle Cloud ERP applications.
• Responsible for clearly articulating target business processes and the business requirements and functional design to enable change.
• Support development teams to ensure a solution meets its business requirements.
• Support quality assurance teams to ensure a solution meets its business requirements.
• Support change management and training teams to prepare business stakeholder for process and functional change.
• Provide third line support for production issues.
• Coach and Mentor the vendor functional team members for the assigned work stream.

Key Relationships:
• Robust collaborative relationship with business stakeholders, architects, developers, project managers, implementation/outsourcing partners & other business analysts
• Testing and training groups

Key Attitudes / Competencies:
• Delivery focused
• Develop and maintain close relationships with business and IT stakeholders
• Team worker, mentoring of junior IT Business Analysts
• Good communicator, engaging and able to work with offshore teams across various time zones
• Ability to make decisions & thrive in a fast-paced environment

Key Relationships and Department Overview:

Equal Opportunity Employer
We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.